1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by JIAXING ADWIN FURNISHINGS CO., LTD. ("we", "us", or "our") through our online furniture shopping platform, the Adwin Home Furnishings Mall (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Platform.

2. Account Registration and Use

  • Registration: To access certain features of the Platform, you may need to create an account. You must provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Prohibited Activities: You shall not use another person's account without proper authorization. Additionally, you must not engage in any activity that may disrupt the normal operation of the Platform, such as hacking, spamming, or distributing malware.

3. Product Information and Pricing

  • Product Descriptions: We strive to provide accurate and detailed descriptions of the furniture products available on the Platform. However, slight variations in color, size, or other product details may occur due to manufacturing or display differences. We encourage you to review the product information carefully before making a purchase.
  • Pricing: The prices displayed on the Platform are in the specified currency and are subject to change. We will do our best to notify you of any significant price adjustments, but it is your responsibility to check the current price at the time of purchase.

4. Ordering and Payment

  • Placing Orders: Once you have selected the furniture items you wish to purchase, you can proceed to place an order through the Platform's ordering system. You must follow the prompts provided and confirm your order details, including the delivery address and payment method.
  • Payment: We accept various payment methods as indicated on the Platform. You are responsible for ensuring that your payment information is accurate and that you have sufficient funds or credit available to complete the transaction. We use secure payment gateways to protect your financial information, but we cannot be held liable for any unauthorized access that occurs despite our security measures.

5. Shipping and Delivery

  • Shipping Options: We offer different shipping options depending on your location and the size/weight of the furniture products. The estimated shipping time and cost will be provided to you during the checkout process. Please note that actual delivery times may vary due to factors beyond our control, such as customs clearance or shipping carrier delays.
  • Delivery: Our delivery partners will attempt to deliver the products to the address you provided. You or an authorized person must be available to receive the delivery. In case of any delivery issues or failed delivery attempts, please contact our customer service as soon as possible.

6. Returns and Refunds

  • Returns Policy: We have a returns policy that allows you to return certain furniture products within a specified period, provided they meet the return conditions. The products must be in their original packaging and unused, unless the return is due to a defect or damage. You will need to initiate the return process through our Platform or by contacting our customer service.
  • Refunds: Once we receive and verify the returned products, we will process the refund in accordance with our refund policy. The refund will be issued to the original payment method used for the purchase, and the time it takes for the refund to be reflected in your account may vary depending on your financial institution.

7. Customer Service

Our customer service team is available to assist you with any questions, concerns, or issues related to your use of the Platform or your purchases. You can contact us through the provided contact channels, such as email or phone, during our business hours.

8. Intellectual Property

All content on the Platform, including product images, descriptions, logos, and trademarks, is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any of this content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Platform or the purchase of furniture products from us. This includes, but is not limited to, damages for loss of profits, data, or business interruption.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction where the company is registered].
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms or your use of the Platform shall be resolved through negotiation or, if necessary, through legal proceedings in the appropriate courts of the above-mentioned jurisdiction.

11. Amendments and Updates

We reserve the right to amend or update these Terms from time to time. We will notify you of any significant changes through the Platform or other appropriate means. Your continued use of the Platform after the effective date of such changes shall constitute your acceptance of the amended Terms.

12. Termination

We may terminate your access to the Platform at any time for violation of these Terms or for any other legitimate reason. Upon termination, you shall cease all use of the Platform and any outstanding orders or transactions may be subject to our applicable policies.


These Terms of Service are effective as of [the date when these terms are initially implemented]. Please review them regularly to stay informed of any changes.