Privacy Policy

1. Introduction

This Privacy Policy explains how Jiaxing Adwin Furnishings Co., Ltd. ("we", "us", or "our") collects, uses, discloses, and protects the personal information of our customers and users of the Adwin Home Furnishings Mall (the "Platform"). We are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable laws and regulations. By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

  • Personal Information: This includes but is not limited to your name, contact information (such as email address, phone number, and shipping address), payment information (when you make a purchase), and account credentials (if you create an account on the Platform). We collect this information when you register for an account, place an order, contact our customer service, or participate in certain promotional activities on the Platform.
  • Usage Information: We may also gather information about how you use the Platform, such as the pages you visit, the products you view, search queries you make, and the time and duration of your visits. This helps us understand your preferences and improve the user experience.
  • Device and Browser Information: To ensure the proper functioning of the Platform and for security purposes, we may collect information about the device you use to access the Platform (e.g., device type, operating system, unique device identifiers) and your browser settings (e.g., browser type, language preferences).

3. How We Use Your Information

  • To Provide Services: We use your personal information to process your orders, arrange shipping and delivery, handle returns and refunds, and communicate with you regarding your purchases and any related issues. For example, we will use your shipping address to send the furniture you ordered and your email address to send order confirmations and shipping updates.
  • To Improve the Platform: Your usage information and feedback help us enhance the functionality and usability of the Platform. We analyze this data to identify areas for improvement, develop new features, and optimize the user experience.
  • For Marketing and Promotional Purposes: With your consent (where required by law), we may use your contact information to send you marketing communications about our latest furniture products, special offers, discounts, and promotional events. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails or by contacting our customer service.
  • To Ensure Security: We use your information to maintain the security of the Platform and protect against unauthorized access, fraud, and other security threats. Device and browser information helps us detect and prevent suspicious activities and ensure that only authorized users can access your account.

4. Information Sharing and Disclosure

  • With Service Providers: We may share your information with third-party service providers who assist us in operating the Platform and fulfilling our obligations to you. These may include shipping companies, payment processors, marketing agencies, and IT support providers. Our service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose your information if required to do so by law, regulation, or legal process, such as in response to a court order, subpoena, or government request. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the successor entity. We will ensure that any such transfer is conducted in accordance with applicable privacy laws and that the receiving entity agrees to protect your information in a manner consistent with this Privacy Policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include using secure server technologies, encryption of sensitive data (such as payment information), and implementing access controls and security policies. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

  • Access and Correction: You have the right to access the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete. You can contact our customer service to exercise this right.
  • Opt-Out: As mentioned earlier, you can opt out of receiving marketing communications from us at any time. You also have the right to request that we stop using your information for certain purposes, subject to applicable legal requirements.
  • Data Deletion: In some circumstances, you may have the right to request the deletion of your personal information. We will evaluate such requests in accordance with applicable laws and our internal policies and take appropriate action if warranted.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies on the Platform to enhance your user experience, analyze usage patterns, and remember your preferences. Cookies are small text files that are placed on your device when you visit the Platform. You can configure your browser settings to accept or reject cookies, although disabling cookies may affect your ability to use certain features of the Platform.

8. Children's Privacy

The Platform is not intended for use by children under the age of [minimum age as per applicable law]. We do not knowingly collect personal information from children in this age group. If we become aware that we have collected personal information from a child without proper parental consent, we will take steps to delete that information promptly.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or other factors. We will notify you of any significant changes through the Platform (such as by posting a notice on our website) or by other appropriate means. Your continued use of the Platform after the effective date of the updated policy will indicate your acceptance of the changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [contact email address or phone number]. We will do our best to respond to your inquiries promptly and address any issues you may have.


We are committed to protecting your privacy and will continue to uphold the highest standards in handling your personal information as we strive to provide you with an excellent shopping experience on the Adwin Home Furnishings Mall.